Frequently Asked Questions

How do I contact your office for payment of my account?

You may reach us Monday through Thursday 9:00am to 8:00pm EST and Friday 9:00am to 2:30pm @ our Toll Free line: 1-877-484-5455.

I received a Warrant In Debt in regards to my account. Do I have to go to court to pay this?

No, as long as you contact the office prior to the court date and make arrangements for repayment, it will not be necessary to appear in court.

Why did it take so long for you to contact me in reference to my account?

Often times, many individuals fail to contact their creditors when they make changes to their contact information (Change of Address, Telephone number, etc). We have a large number of “skip tracing” tools available to us that allow us to attempt to correct your contact information.

I need to increase my credit score. Will paying this help?

Each individual’s credit report is different, and each credit report facility examines varying factors to determine your individual credit score. In general, many factors that bring your credit score down are related directly to delinquent repayment of debts. You should contact your credit-reporting agency directly for a better understanding of your situation and what steps you can take to improve it.